Service Agreement Canada Template

The main directive on draft contracts can be found in section 6.3.3.e.4 of the Core Policy and Procedures Manual (CPPM). The core financing model agreement is the first step towards entering into a financial agreement between a customer and a supplier. Three core funding models, in different combinations and with a few variations, cover most customer/supplier and collaborative service agreements: the term “customer” generally applies to both customers in a customer/service provider agreement and participants in a collaborative service agreement. The term “provider” or “supplier” generally refers to the providers in a customer/service provider agreement and the lead division that provides a service under a cooperation agreement. Basic Service Plan: Typically includes all services that use all customers regularly and at a standard service level for all customers. This section describes how services are measured and reported and the processes performed based on a comparison of results with service level objectives. This section should describe the distribution and frequency of performance reports and, where appropriate, provide a timetable for review meetings. The persons responsible for monitoring and covering performance should be identified. The process of service improvement in response to performance deficiencies, including the authorities necessary to make the identified changes, should be described. Some ministries also have other agreement forms approved by the legal services.

Such agreements are, among others, letters of agreement (LOA), letters of invitation, etc. These approved agreement forms are included in the ministry links on the right. Depending on the underlying legislative or political authority, whether or not the service provider is a common service organisation under the Services Directive and/or the funding mechanism (appropriation, revolving fund or net voting authority), fees or charges for services may be cost-based, additional costs or other agreed bases. For the purposes of this Directive, the term `costs` shall be generally used. The parties to a service contract must define the appropriate basis for the tariff structure of the service. If there are custom contract templates, they may be specific to some of the services a department acquires, and other templates (for example. B GSA) are used for other types of services. If in doubt, contact the ministry`s procurement specialist. The definition of the service relationship, in particular the nature and extent of the services concerned, the way in which the relationship is regulated and managed, the finances and the performance measurement and reporting regime, is therefore a necessary condition for the definition of a service contract. Transit Service Agreement Template Offers a selection of key considerations for creating a First Nation – Municipal Transit Agreement….